Update - November 29, 2021: It seems we are in a bit of a rollercoaster ride with the Corona Virus; We are asking that our clients be patient with us as we adjust to the changing conditions. In order to respond to the changing need for vaccine boosters and concerns about variants of the Corona Virus, we are askling that clients continue to wear face-masks inside the hospital as we operate at our normal capacity with no limitation on number of clients allowed inside. Thank you kindly for your understanding and coorporation.

Update - Starting May 3, 2021: We will be allowing a limited number of clients into the hospital (maximum of 3 clients in the lobby + 4 clients in our 4 exam rooms). Clients will be required to wear a mask at all times whether they are vaccinated or not, because of the Covid19 variants that are still spreading. Only one client should accompany their pet inside the exam room. When in the exam room, client must remain seated in order to allow for the minimum of 3 to 6 feet social distance. We will continue to have designated parking for drop-off and pick-up (including meds) only. All other clients must park elsewhere in the parking lot. Clients must wait outside or in their cars until allocated spacing is available based on your scheduled appoinment time. We thank you kindly for your understanding and coorporation.

Due to corona virus concerns and evidence of community spread in Broward County, we will be following CDC guidelines to minimize human-to-human contact.

If your pet requires medical attention, please call ahead and schedule an appointment. We will be limiting contact/interaction with our staff because if we get sick we will not be able to care for your pets! So please be mindful of our staff during these times and let us know ahead of time so that we can arrange to get your pet in safely and get them the care they need.

While we remain open for business, we are no longer allowing clients to enter the building. Only staff and pets will be allowed inside and the doors will be locked except for pet drop-offs and pickups. We are offering alternative options in place of our conventional appointments until the corona virus pandemic is under control:

Alternative Appointments

We are offering alternative options to our conventional appointments.

• Telemedicine Appointments - These appointments are video conferencing sessions or audio visual consultation with our veterinarian. These appointments have limitations due to the lack of physical contact with your pet and the inability to perform diagnostics. There are, however, certain cases that are very suitable for this type of appointment and it is also the best way to prevent person-to-person contact while caring for your pet. You can call us first to determine if this type of appointment is suitable for your pet's issue. Click here for more about Virtual Care Appointments
• Drop-off appointments - These appointments are the preferred method of care for your pets. This is the best way to reduce person-to-person contact while still getting our full range of available diagnostic and treatment for your pets. Please call ahead for appointments.
• Delayed Appointments - Some appointments, such as routine preventive care, may not require immediate attention and may be rescheduled for multiple weeks past the required due date. In the case of vaccinations, their effectiveness diminishes slowly over time as protective antibodies are reduced.
• Fillable Online Forms - We now offer most of our forms online with digital signature in order to reduce in-person contact and speed up documentation processes: Fillable Online Forms

Concierge/ Curbside Service: Detailed Instructions for Drop-off Appointments to Minimize Person-to-Person Contact

• Drop-offs are available during regular operating hours of business
• Call from home to make an appointment
• Any necessary paperwork can be done online at www.parklandvethospital.com/forms.html
• Inform us if you are ill, exhibiting symptoms, or have been in contact with anyone who has, who had, or possibly have been exposed to Corona Virus infection.
• If you are potentially exposed toi Covid-19 Corona Virus, then have a friend or family member, who has taken necessary precautions, drop off your pet.
• Call from your car when you arrive to the parking lot
• Let us know what car you are driving and where you parked
• We will go to your car to retrieve your pet or otherwise provide further instructions
• If we are able to provide service within a few minutes then you may wait in the parking lot
• Otherwise, you should drop your pet off and go home
• The doctor will examine your pet and call to discuss your pet's diagnosis and treatment
• Estimates may be emailed upon your request
• Payment is collected over the phone by credit card (no checks or cash payments at this time).
• You will receive a phone call when your pet is ready for pickup so keep your phones nearby
• When you arrive to the parking lot, call us and we will bring your pet to you.

Unfortunately, the above steps will lead to increased waiting times. We understand that these measures are inconvenient, but they will ensure the safety of not only our staff but you and your family as well by combating the community spread of the corona virus.

Pet Emergencies

• We will continue to see emergency or urgent care cases during our regular hours.
• The instructions are similar to drop-off appointments
• We ask that you call us just before or while you are on your way to the hospital.
• Call us again once you are in the parking lot, as our doors will be locked.
• We will come and get your pet
• We will then call you to ask questions about circumstances leading to the emergency
• The doctor will assess your pet's health and you may be kept on the phone for follow-up questions.
• We will do our best to try to stabilize your pet's health
• The doctor will let you know the next steps

Hospital-Pickup-Orders of Medication, Pet food, and other Prescription Refills!!

Due to the Corona pandemic, we are seeing an increase in medication requests.

• Please call ahead so that we can fill your prescription and possibly process payment by phone so that you can quickly stop by to pick up your order.
• Keep in mind that some medications may not be in stock due to the higher demand. In these cases, items may take a few days to come in or may be on back order.
• Please call in advance BEFORE you completely run out of your medication or prescription diet foods so we can order them in time before you run out.
• Again, we do not always keep every type of food or medication on hand and it is always a good idea to call ahead.

We appreciate your cooperation and patience and thank you!

Ship-To-Your-Home Alternatives for Medication and Pet food!!

You can order certain foods and medications to be shipped directly to your home. Details are listed below.

• Hills Pet Foods: We can place orders by phone and credit credit to have pet food delivered directly to your home. This can be one-time purchases or auto-refill (recurring) orders if requested.
• Royal Canin and Purina Pet Foods: Currently available for puickup if instock, but more options available at our online store: Online Store/Pharmacy
• Medications: Most medications may be orderd at our online store and will be shipped directly to your home: Online Store/Pharmacy

How are Pets Impacted by the Covid-19?

• Covid-19 stands for Corona Virus Disease 2019 and is caused by the virus called SARS-Cov-2 which stands for Severe Acute Respiratory Syndrome Corona Virus 2.
• SARS-Cov-2 is a novel virus and we are still learning more information about its behavior, transmission, and life cycle. As such, information provided here may change in the future as more information becomes evident.
• There are different types of corona viruses, and some may infect one species of animal and not another.
• CDC is aware of a small number of mammal animals, including dogs and cats that have possibly been infected with the SARS-Cov-2 virus after exposure to sick people. It was first observed in big cats.
• Limited information is available about infection in animals, but this is believed to be a one-way transmission.
• So far, there is no evidence that sick dogs or cats can pass on the virus to infect a person.
• Clinical signs thought to be compatible with COVID-19 for infection in animals include: fever, coughing, difficulty breathing / shortness of breath, lethargy, sneezing, nasal discharge, vomiting, and diarrhea
• If your pet shows possible clinical signs of COVID-19, we will offer telemedicine first to further evaluate your pet then we will make a case by case decision.
• The COVID-19 Corona Virus is able to survive for a relatively short period outside the body when it lands on inanimate objects, or on external surfaces of people and animals (including pets). The duration of survival of the virus depends on many factors including moisture (from ejected droplets or other source), dryness, chemical reagents that kill viruses, antimicrobial surfaces and more.
• Out of an abundance of caution, DO NOT deliberately expose your pet to COVID-19.
• For more up-to-date information go to this CDC website URL

Internal Measures to Help Prevent Spread of Coronavirus

We are doing our part to help employees reduce the likelihood for the spread of corona virus.

• All employees are required to disinfect the exam rooms including door handles, surfaces, and objects (such as leashes) after each appointment. In addition, we disinfect the entire hospital at least twice daily.
• Hand sanitizers are available for both clients and staff to use.
• Employees are required to wash hands frequently and particularly before and after each appointment.
• We placed signs throughout the hospital to encourage proper hygiene and minimize contact between staff (including handshaking).
• Any staff member showing symptoms of illness is required to stay at home.
• If employees, must go out in public for essential purposes, they are required to practice the 6ft social distancing
• Staff has been provided with information so that they are equipped with the knowledge of the symptoms of the coronavirus as well as how it spreads, and what precautions to take.
• We require all staff to wear face masks and protective eye wear and we are now encouraging employees to wear a face mask if they go out in public spaces.
• Employees, even when at home, are expected to only go out for essential reasons such as food shopping, exercise, working at an essential business such as ours, etc